Frequently Asked Questions

Where is Broad Creek Self Storage located?

Broad Creek Self Storage
3070 Hwy 24
Newport, NC 28570

What are the office hours?

Monday - Saturday
10 AM to 4 PM

What are the access hours?

Monday - Saturday
10 AM to 4 PM
24-Hour Access Available W/ Gate Code

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as a driver’s license, passport, or state ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.